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Refund policy
Refund policy
LUSA DESIGN is committed to providing the highest quality device protection.
If for any reason you believe our quality standards have not been met, you are welcome to return your purchase within 30 days for a full refund.
What constitutes a return?
Any non-replacement product purchased from LUSA DESIGN.com can be returned for a refund within 30 days of purchase.
If you purchased your item through one of our authorized retailers (such as Amazon), you will need to contact them and follow their specific return policy.
Does LUSA DESIGN cover return shipping costs?
Not be applicable to business purchases or bulk orders, typically defined as orders consisting of more than 10 products.
Returns for discounted products will only be refunded for discounted value.
For non-quality related returns, buyer is responsible for shipping costs.
For non-quality related returns, LUSA DESIGN refunds only the cost of the product itself.
Returns for refund must include all products that buyer would like refunded
Returns for Items must include original packaging and include all items originally sent
If for any reason you believe our quality standards have not been met, you are welcome to return your purchase within 30 days for a full refund.
What constitutes a return?
Any non-replacement product purchased from LUSA DESIGN.com can be returned for a refund within 30 days of purchase.
If you purchased your item through one of our authorized retailers (such as Amazon), you will need to contact them and follow their specific return policy.
Does LUSA DESIGN cover return shipping costs?
Not be applicable to business purchases or bulk orders, typically defined as orders consisting of more than 10 products.
Returns for discounted products will only be refunded for discounted value.
For non-quality related returns, buyer is responsible for shipping costs.
For non-quality related returns, LUSA DESIGN refunds only the cost of the product itself.
Returns for refund must include all products that buyer would like refunded
Returns for Items must include original packaging and include all items originally sent
